Website Maintenance
Keep a website maintained through a defined set of updates, checks and support responsibilities.
Build my project scope
Know what your project includes.
Routine checks and support responsibilities.
Issue handling and maintenance handover.
What to bring
to your first brief.
Share what you already have. We identify the gaps and agree what needs to be created before production begins.
- Site platform, ownership and accessible backups
- Update scope, important integrations and content needs
- Support coverage and escalation expectations
The details
worth checking.
Review checkpoints are part of the agreed scope. Final files, source-file access and ongoing support are confirmed in the proposal.
Check backups and critical site functions around updates.
Record changes and clarify what is outside the care agreement.
Explore aws & carePlan the work with clarity.
How is Website Maintenance scoped?
Supported platform, routine changes and coverage are agreed before quoting. Maintenance needs a defined change allowance, support schedule and escalation route; new development is separate.
What should we check before accepting Website Maintenance?
Update/check record, agreed response handling, backups and responsibility boundaries. Your nominated approver reviews the actual deliverables against the agreed brief.
What if our website maintenance brief changes?
Changes to supported platform, routine changes and coverage are reviewed before additional production. Scope, cost and schedule changes need authorization; an approved design is not silently overwritten.
Connect the next piece.
Bring your goal.
We’ll help define the work.
A written proposal confirms deliverables, reviews, schedule, rights and any third-party costs.
A defined purchase.
A usable handover.
Unit of work
Supported platform, routine changes and coverage
Maintenance needs a defined change allowance, support schedule and escalation route; new development is separate.
Acceptance
Update/check record, agreed response handling, backups and responsibility boundaries.
Specific volume, review rounds, schedule, final/source files and any third-party charges appear in the proposal. No unlimited delivery or guaranteed commercial result is implied.